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Shipping

Pricing and Delivery Times

Shipping rates and expected delivery dates vary based on which country the orders are going to and the items you order. To make it easier for our customers, we've created a table with estimate shipping rates and delivery times. Please note these are approximate and are not guaranteed. The real time rates and times may vary according to several reasons. 

 

Because of COVID-19, some deliveries may be delayed. We are not responsible for shipping carrier policies on delays and restrictions due to COVID-19. 

Shipping Locations

We cannot ship to the following countries because of legal reasons and shipping limitations: 

Cuba, Iran, Crimea, Syria, and North Korea.

PO Boxes

Some of our products are too large to be accepted by national postal operators, so we use commercial companies (like FedEx) to deliver these products that cannot deliver to PO Boxes. We suggest you use a physical address instead of a PO Box address to ensure smooth delivery.

Packaging 

Some of our products are individually packaged to protect their shape and provide extra cushion and durability. The products we'll ship separately are:

  • mugs
  • pillows with stuffing
  • posters
  • framed posters

In some cases, products from the same order might be fulfilled in different facilities, which means they’ll be shipped separately.

 

Returns/Exchanges 

    Because we use an exterior print-on-demand company to fulfill our products, we cannot accept returns/exchanges if the costumer changes their mind about the product. 
    There are exceptions where returns or exchanges are accepted:
    Damaged/misprinted/defective items -  If something arrives damaged/misprinted/defective, send a photo of the damaged product to doozydeco@gmail.com. We will then provide you with the nearest return address and send a replacement at no cost to you once we've received your return. 
    * Claims must be submitted within 4 weeks after the product has been received. 

    Lost items - For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. We'll cover the costs of reprinting and shipping a replacement order for you.

    When reporting a problem with your order, please include your full name and order number so we can investigate the problem on our side to give you as much support as we can.